faq

I’m new to Your Daily… 

Which class can I attend?
We would recommend joining our ‘Your Daily Movement’ class first - our talented and highly qualified team of instructors are there to guide you step by step and will make sure you are feeling confident and comfortable in the studio. You can learn more about our class styles here.

How do I prepare?
Please arrive at your first session 10-15 minutes before the start time so we can check you in and show you around the studio. In terms of what you need to bring - just yourself and a water bottle! We recommend wearing comfortable activewear. 

Do you have a special offer for first timers?
We do! New clients are welcome to join us for our ‘21 Day Experience’. This will give you access to 10 classes across 21 days and is $60. That’s just $6 per session - the perfect introduction to Your Daily. 

How do I book my classes?

Classes can be booked via the Your Daily app - tap here to download our app now. 

We always recommend booking your sessions in advance, so you can secure your favourite time slots with your favourite instructors. 

What class pack or membership is best for me?

This depends on a number of factors but don’t stress, we are here to help! Send us an email hello@yourdaily.com.au and a member of our team will reach out to assist. 

What Happens if I am late? 

We value your time and know you value ours - so our classes will always start and finish on time. We understand that things don’t always go to plan so we allow a 5 minute grace period at the beginning of every session - after this, the doors are locked and you will be unable to join the session. This policy is in place for your own safety and for the safety of our other clients. 

What is your cancellation policy? 

Things happen, we get it! Our cancellation policy is as follows…

EARLY CANCEL - If you can no longer make your class, please cancel your booking at least 5 hours before the class start time. In this case, you won't forfeit a class credit or pay a cancellation fee.

LATE CANCEL - Something pop up last minute? If you cancel within 5 hours of the class start time you will forfeit your class credit and/or be charged a cancellation fee of $5 if you hold a membership with Your Daily.

NO SHOW - Nobody likes a no show! If you don't cancel your class prior to the start time and you do not attend, you will forfeit your class credit and/or be charged a cancellation fee of $10 if you hold a membership with Your Daily